Privacidade e Cookies

GDPR / Privacy

What personal data is collected?

A PorMatica is a company that provides services related to gates, doors and their respective automation systems, including sales, installation, maintenance and repair.

Our website address is: https://www.pormatica.pt.
All communication between the user and our website is encrypted using the protocol. SSL (Security Sockets Layer).

A PorMatica é a responsável pelo tratamento dos dados pessoais, nos termos do Regulamento Geral sobre a Proteção de Dados (RGPD).

What personal data is collected?

Browsing the PorMatica website may involve the collection of data for various purposes statistical, analytical and advertising, in particular through third-party tools.

Automatically collected data

  • While browsing the website, the following data may be collected:
  • IP address (anonymized where applicable)
  • Browser type
  • Operating system
  • Domain
  • Pages visited and time spent on the page
  • Address of the source website (reference)


This data is used exclusively for statistical analysis, service improvement, and advertising campaigns, preventing direct identification of the user.

Contact forms

PorMatica only has contact forms, through which the following data can be collected:

  • Name
  • Email address
  • Phone number
  • Message sent by user

This data is used exclusively to respond to the user's request..

Conservation period

  • Case there is no commercial relationshipthe data will be kept for a maximum period of 6 months
  • If there is business relationshipThe data may be retained as long as there is a legal basis, especially for the purposes of:
  • Guarantee
  • Billing
  • Record of technical interventions

Business data

When a business relationship is established with PorMatica, the following data may be processed:

  • Name
  • Address
  • Taxpayer number
  • E-mail
  • Phone number
  • Products or services purchased

This data is processed based on execution of the contract and compliance with legal obligations..

Data analysis and advertising

The PorMatica website uses third-party services for statistical analysis and advertising, namely:

  • Google Analytics
  • Google Ads

These tools can process data such as:

  • IP address (anonymized)
  • Browsing data
  • Aggregated statistical information

Some of these providers may be based outside the European Union. PorMatica only uses entities that have adequate guarantees of compliance with the GDPR,, including standard contractual clauses approved by the European Commission.

Comments

Comments are collected with the user's explicit consent, being treated exclusively for that purpose.

Data subject rights

Under the GDPR, the user has the right to:

  • Accessing your personal data
  • Correct incorrect or incomplete data
  • Request the deletion of your data (“right to be forgotten”)
  • Requesting a limitation of treatment
  • To oppose the processing of data
  • Request data portability
  • Withdraw consent at any time (where applicable)

To exercise any of these rights, the user can contact us via email: suporte@pormatica.pt

Complaints

Without prejudice to any other administrative or judicial remedy, the user has the right to file a complaint with the Comissão Nacional de Proteção de Dados (CNPD): https://www.cnpd.pt

Changes to this policy

PorMatica reserves the right to update this Privacy Policy whenever necessary, with any changes published on this page.

Cookies Policy

What are cookies

Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website. These files allow us to improve your browsing experience, analyze website usage, and present relevant advertising.

What types of cookies do we use?

The website of PorMatica It uses the following types of cookies:

Strictly necessary cookies

These cookies are essential for the proper functioning of the website and cannot be disabled in our systems.

Examples:

  • Consent cookies
  • Security cookies
  • Session cookies
Analytical cookies (statistics)

We use Google Analytics to collect statistical information in an aggregated and anonymized way, such as:

  • Pages visited
  • Length of stay
  • Device and browser type
  • Traffic source

These cookies help us improve the performance and content of the website.

Advertising and marketing cookies

We use Google Ads, which may install cookies for:

  • Measuring the effectiveness of advertising campaigns
  • Display relevant ads based on user browsing history.

These cookies may collect browsing data and interactions with advertisements.

Third-party cookies

Some cookies may be set by third-party services used on the website, namely:

  • Google Analytics
  • Google Ads

These providers may be located outside the European Union. In these cases, the following applies: standard contractual clauses to ensure the protection of personal data, in accordance with the GDPR.

Cookie management and consent

When accessing the PorMatica website, a cookie banner where the user can:

  • Accept all cookies
  • Reject non-essential cookies
  • Setting your preferences

The user can, at any time, change or withdraw their consent through the website's cookie settings or their browser.

How to disable cookies in your browser

The user can also configure their browser to refuse or delete cookies.
However, disabling essential cookies may affect the proper functioning of the website.

Changes to the Cookie Policy

PorMatica reserves the right to update this Cookie Policy whenever necessary. Any changes will be published on this page.

Can we help you?

You can email us, fill out the form, or call us.